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Conversational Commerce Platform

Turn your customers
into fans

AnyChat maximizes the value you can provide to customers by amassing, analyzing and leveraging purchase data to turn your customers into engaged fans.

Conversational Commerce Platform
CONVERSATIONALCOMMERCE　　 CONVERSATIONALCOMMERCE　　 CONVERSATIONALCOMMERCE　　 CONVERSATIONALCOMMERCE　　
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THEME

Challenges in online commerce

Over 70% of users that visit an e-commerce store do not make a purchase

Even when a customer has added a product to cart but needs more information

Challenges in online commerce
CONVERSATIONAL COMMERCE

Conversational commerce: from conversation to purchase

Drive customer conversations through chat to deliver customized customer experiences.

Chat commerce: from conversation to purchase
Chat commerce: from conversation to purchase

Create purchase opportunities and maximize sales

Centrally manage and visualize purchase history and conversion data for every customer

Real-time chat

01Real-time chat

Bring a realistic customer service experience by drawing out customers' needs and wants

Help customers identify their hidden needs and increase buying motivations digitally, just like servicing them in a physical store.

Encourage repeat purchases

02Encourage repeat purchases

Enhance brand-customer relationships through chat

With your customers already on chat, create direct connections with them by sending out information on new products and deals.

Save manpower on customer support

03Save manpower on customer support

Save manpower costs for responding to inquiries while expanding sales channels by enhancing customer touchpoints

Enhance customer touchpoints with potential customers and expand business possibilities through a scalable entry to buyer support and FAQs.

AnyChat enables
personalized purchasing experiences for each and every customer

Chat flow design by experts

Communication flow design
by experts

Leverage on our experts to design scalable communication flows such as triggered notifications and segmented delivery based on customer behavior and interests.

Turn customers into repeat buyers

CRM X Marketing to turn
customers into repeat buyers

Drive CRM marketing through chat-based marketing that is personalized for each buyer by leveraging on customer insights.

System integrations with Shopify and LINE

Out-of-box integrations with
e-commerce platforms, Instagram and LINE

AnyChat eliminates the complexity and cost of system integration, making it easier for you to tap on key functionality to drive your brand.

NEWEXPERIENCE　NEWEXPERIENCE　NEWEXPERIENCE　NEWEXPERIENCE　

Customize your customer journey

  • Notifications triggering

    Notifications triggered by purchase or shipment

  • notifications of new products & promotions

    Notifications for new products and stocks

  • Native one-tap purchase on chat

    Native one-tap purchase

  • One-on-one support

    One-on-one support for each customer

  • Push notifications triggering

    Push notifications triggered by cart abandonment

  • Shopify store data

    Linked to e-commerce platforms for customer data

  • Auto-response for FAQ

    Auto-response for LIVE chat commerce and FAQs

  • Product cards

    Product cards to motivate purchases

  • Shopify site integration

    Shopify site integration

  • 13 Asian markets

    In-market support from 13 Asian markets

Support for
first-time users

Comprehensive support to maximize AnyChat from onboarding and troubleshooting to customer engagement strategy and more.

Deliver the best customer experience

Turn your customers into true fans of your brand by providing each customer with a memorable customer experience.

Request a quotation

Reach out to usfor more information!

Consultation

NEWS

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