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Instagram DM Automation

Create a flow of auto-reply direct messages for LIVE commerce sessions and sell products directly from LIVE

Common issues

Do you have any problems like this?

Live commerce create New customer decision journeys from awareness to purchase.

  • Unable to Share Product URLs Directly in LIVE Chat

    Unable to Share Product URLs Directly in LIVE Chat

    Encounter difficulties in directly sending product URLs to customers during LIVE.

  • Seeking a Seamless Shopping Experience for Viewers

    Seeking a Seamless Shopping Experience for Viewers

    Desire to offer a hassle-free shopping journey for the audience.

  • Limited Time to Respond

    Limited Time to Respond

    Struggling to find time for timely responses.

How it work

Comprehensive support for LIVE commerce

Encourage the posting comments on Instagram Live and send automated DM to customers.

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  • Send DM to customers triggered by Instagram LIVE comments

    Encourage the posting comments on Instagram Live and send automated DM to customers. In addition, it is possible to sort messages according to the content of the comment.

  • Provide product URL introduced on Instagram LIVE via DM

    You can send the product URL in the DM, and when you are interested in the product, you can encourage the link to the EC site and provide a lead to purchase.

  • Connect with customers in DM even after the LIVE

    You can continue to communicate with viewers who sent DMs via Instagram Live even after the live ends. Customers who are hesitant to purchase can be provided with a personalized, human experience within the DM.

Pricing

Reach out to us for more information!

Deliver the best customer experience

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FAQs

Frequently asked questions

Need help with something? Here are our most frequently asked questions.

Is there a risk of account bans or freezes?
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No, AnyChat utilizes Meta's official API, so there is no risk of account bans due to tool usage.

Can I switch between automated and manual responses?
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Yes, it is possible. You can automate responses for common queries and handle individual customer interactions manually.

Can I send DMs from AnyChat?
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Yes, you can. After engaging with users through posts, story comments, reactions, mentions, etc., you can individually reply to DMs within 7 days.

Do I need to be a follower to send DMs?
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No, it is possible to send messages even to non-followers.

Deliver the best customer experience