Connect via Shopee & Lazada
Improve store credibility and customer satisfaction
Improve your response rate to gain trust and increase sales.
Solution
Customer Interactions that Drives Purchases
Multi-store chat support on one screen
Even if your brand is present in multiple marketplaces, you can respond to chats from just one dashboard to avoid missing replies and reduce man-hours.
Improve your store's reputation
In Shopee and Lazada, the rate of chat replies within the stipulated time is directly related to the store's reputation. Integration of the admin panel minimizes the risk of penalties.
FAQs
Frequently asked questions
Need help with something? Here are our most frequently asked questions.
Can I track the status of customers' inquiry?
Yes, AnyChat allows you to track the status of your inquiry. You can check updates and resolutions through the adjacent updates window.
Is there any support available during integration?
Yes, there is. You can contact us anytime during the period you are using the service.
Is it possible to view the customer's order history?
Yes, you can check historical orders from the same customer any time.
Is it possible see information about products or orders inquired about by my customers?
Yes, you can jump directly to the product or order detail page from the link sent by the customer.
